Legal Operations
Suite
Streamline legal service delivery with self-service intake, contract management, matter tracking, and SLA-driven workflows. Built for in-house legal teams that want to prove their value with data.
One Intake Portal, Every Request Type
Business teams submit requests through a branded portal. Legal triages, tracks SLAs and resolves, all in one place.
The Legal Operations Lifecycle
From request intake to executive reporting, a structured approach that transforms legal from a bottleneck into a business enabler.
Intake & Triage
One portal, every request type
A branded self-service portal where business teams submit contract reviews, legal advice requests, compliance queries, and policy reviews. Legal triages instantly with automated routing, SLA tracking, and real-time status updates, so requesters never wonder "where's my request?"
- Branded Self-Service Request Portal
- Multi-Type Intake (Contracts, Advice, Compliance, Policy)
- SLA Tracking with Escalation Alerts
- Task Assignment & Workflow Automation
- Internal Communications & Threaded Notes
- Request Tracking by Access Code
Contract Repository
Centralise and control
A structured contract repository with obligation tracking, auto-renewal alerts, counterparty management, AI-powered contract review, and full document version history. Never miss a renewal or overlook a critical obligation again.
- Centralised Contract Repository
- Obligation Tracking & Renewal Calendar
- Auto-Renewal Alerts (30/60/90 days)
- Counterparty & Supplier Management
- AI Contract Review & Clause Analysis
- Contract Value & Cost Tracking
Matter Management
Track disputes end-to-end
Manage litigation, disputes, investigations, and advisory matters with privilege tracking, risk exposure quantification, matter aging analysis, and outside counsel coordination. Every matter type covered, from regulatory inquiries to employment disputes.
- Case & Matter Lifecycle Management
- Attorney-Client Privilege Tracking
- Legal Spend & Exposure Tracking
- Outside Counsel Panel Management
- Litigation Hold Management
- AI Risk Quantification per Matter
Reports & Analytics
Prove value with data
Comprehensive legal analytics with 8 reporting dimensions: request volume, contracts, matters, obligations, risk exposure, counsel spend, regulatory tracking and legal holds. The GC Brief gives your General Counsel a daily snapshot of what needs attention.
- 8-Tab Reporting Dashboard
- GC Brief: Daily Executive Snapshot
- Matter Aging & Exposure Analysis
- Excel & PDF Report Export
- Team Workload Distribution
- SLA Compliance & KPI Tracking
AI You Can Hand To A Lawyer
Most legal AI produces something plausible and leaves you to check it. We built the checking in. Every claim the AI makes about your contract arrives with the evidence attached, and the things it could not determine are recorded as undetermined rather than quietly scored.
Every finding carries its quote
When the review flags a clause, it quotes the clause, and that quote is checked against your document automatically. A quote that cannot be located is escalated for human review rather than presented as fact.
The AI proposes, your team decides
Triage suggests a classification, a priority and an owner, with its reasoning for each. It never creates the request, and it cannot suggest someone who is not on your legal team. Where it does not have enough to go on, it says so instead of guessing.
What it could not assess is on the record
Scored against your negotiating positions, every position gets an answer, including "not determined". An incomplete review can never come back looking better than a complete one. That is a deliberate design decision, not an accident.
Redlines you can actually send
Accepted revisions export as tracked changes inside your original Word file, so your formatting, numbering and styles survive and the counterparty can accept or reject clause by clause.
Your Positions, Not A Generic Template
The review grades a contract against your negotiating positions, not a generic sense of market standard. Each position states where you would like to land, what you will still accept under pressure, and the term that ends the deal.
A liability position, as the platform ships it:
Preferred
Mutual cap at 12 months of fees paid or payable, with carve-outs for confidentiality, IP indemnity, data protection breach, gross negligence and wilful misconduct.
Fallback
Cap up to 24 months of fees, or a supercap of 2x to 3x for data and security breaches, provided the wilful misconduct carve-out survives.
Walk away
Unlimited liability for us while the counterparty is capped, or any cap applying to gross negligence or wilful misconduct.
So instead of "this liability clause is unusual", you get "this sits beyond the fallback you approved, and here is the wording you said you would accept".
19
Starter playbooks
268
Pre-written positions
5
Regulatory checklists
Covering the agreements you actually sign
MSAs, SaaS subscriptions, NDAs, DPAs, employment contracts, commercial leases, distribution and reseller agreements, software licences, outsourcing, supply, consultancy, statements of work and transitional services. Clone one and tailor it, or write your own from scratch.
Alongside them, regulatory floor checklists for GDPR Article 28, DORA Article 30, the EU AI Act and NIS2, so a contract can be measured against the law as well as against your commercial stance.
Both sides of the table
Every playbook knows which side you are on. The same document reviewed as the customer and as the supplier produces different advice, which is how it should be. A term that favours your side is not a finding.
- Positions apply in the legal workbench and in supplier due diligence
- Negotiation history survives when you edit a position
- Playbooks route from the contract type, or wait for you to choose
8 Integrated Modules
Every module your legal department needs, from intake to outside counsel management, all working together seamlessly.
Legal Intake
Request queue for contract reviews, legal advice, and regulatory queries
- Workflow management
- SLA tracking
- Task assignment
Contract Repository
Centralised contract management with obligation tracking
- Obligation tracking
- Auto-renewal alerts
- AI contract review
Legal Matters
Track disputes, litigation, investigations, and advisory projects
- Case management
- Privilege tracking
- AI risk quantification
Litigation Holds
Manage preservation obligations with automated custodian tracking
- Hold management
- Custodian notices
- Compliance tracking
Outside Counsel
Panel management, rate tracking, and performance evaluation
- Firm panel
- Rate management
- Performance reviews
Regulatory Tracker
Monitor regulatory changes and compliance obligations across jurisdictions
- Change monitoring
- Impact assessment
- Action tracking
Time & Capacity
Track team workload, utilisation, and capacity planning
- Time tracking
- Workload analysis
- Capacity planning
Competition Law
Competition compliance: risk register, agreement review, merger control and dawn-raid readiness
- Agreement clause review
- Merger control screens
- Dawn raid readiness
Enterprise Capabilities
Built for in-house legal teams that manage complex operations across entities, jurisdictions, and business functions.
GC Daily Brief
A real-time executive summary showing SLA breaches, upcoming deadlines, open matters, expiring contracts, active holds and pending requests. Everything the General Counsel needs on one screen.
Multi-Entity Support
Manage legal operations across complex corporate structures with entity-specific request routing, reporting, and role-based access control.
SLA-Driven Workflows
Configurable SLA targets by request type and priority with real-time tracking, escalation alerts, and breach reporting to ensure nothing falls through the cracks.
Legal Team Management
Track team workload, specialisation, and capacity across matters and requests, with 4-member overview, low/medium/high indicators and in-progress tracking.
Legal Maturity Assessment
Twelve domains aligned to the CLOC core competency model, with written guidance at every maturity level so scoring is a recognition task rather than a guess. Targets, gap tracking and entity-level comparison included.
Policy Acknowledgements
Track policy compliance across the organisation with automated reminders, versioned acknowledgements, and a complete audit trail.
Governance Integration
Legal workflows integrate with the Governance Framework: DPA reviews, NDA fast-tracks and regulatory investigations are all available as launchable workflows.
Legal Risk Register
A dedicated legal risk register that feeds into the enterprise risk management framework, with risk scoring, treatment plans, and board-level reporting.
Obligation Extraction
Trackable obligations pulled out of the contract with the source wording attached, typed by category, attributed to whoever owes them, and carried into a register that spans every agreement.
Renewal Decisions
One decision per contract per renewal cycle, opened automatically when the notice window opens: renew, renegotiate, terminate or let lapse, with an AI renegotiation brief so the conversation starts from a position.
Approval Routing By Authority
Contract approvals route through your own decision authority rules on value, risk and contract type, so legal and procurement cannot disagree about who signs at what threshold.
Board-Ready Reporting
A thirteen-section General Counsel board pack, drafted section by section on figures the platform populates itself, with a consistency pass and a diff before you sign it off.
What Gets Measured Gets Managed
Real-time KPIs that prove your legal function's value
2.4d
Avg. Resolution Time
From request to close
94%
SLA Compliance
Meeting service levels
€4.2M
Contract Value
Under active management
78%
Team Utilisation
Capacity optimised
Ready to transform your legal operations?
Stop being the bottleneck. Start proving the value of your legal function with data, SLAs, and real-time analytics.