When your requirements are genuinely unique
The price should be too, but our transparency promise still applies.
Starting price
Starts at €3,500 / month
The final number depends on which of the triggers below apply to your organisation. We'll give you an indicative range within two business days of your first message.
How pricing works
The starting-price floor covers the Enterprise platform plus the Domain Suites you're most likely to need from day one. Additional suites, dedicated hosting, higher-tier SLAs, extended payment terms, and bespoke contract work are priced transparently on top, so when we send you a number, you know exactly why it's that number.
What triggers Enterprise Custom?
Most large enterprises fit comfortably inside our standard Enterprise plan. Enterprise Custom exists for the 5-10% of customers whose requirements fundamentally change how we host, operate, or contract with you. If any of the following applies, you're in Enterprise Custom.
A. Volume (beyond 2× Enterprise limits)
- •More than 2,000 named users
- •More than 200 legal entities
- •More than 2,000 processing activities
- •More than 2,000 assessments
- •More than 500 supplier records
- •More than 30 countries in scope
B. Architecture
- •On-premise deployment
- •Single-tenant / dedicated cloud instance
- •Data residency outside the EU (UK, US, APAC, sovereign clouds)
- •Customer-managed encryption keys (BYOK) beyond standard KMS
- •Private network connectivity (ExpressRoute, PrivateLink, VPN peering)
C. SLA and support
- •Uptime SLA above 99.5%
- •24/7 P1 support with named escalation paths
- •Dedicated customer success manager
- •Dedicated technical account manager
D. Commercial and contractual
- •White-labelling or embedding Pritect in another product
- •Reseller arrangements or multi-tenant billing splits
- •Liability caps or indemnity terms beyond Pritect's standard MSA
- •Local-law contract requirements (e.g. French law, US state law)
- •Payment terms beyond net 30
E. Industry and compliance
- •Defence, sovereign, or critical national infrastructure customers
- •Certifications beyond ISO 27001 / SOC 2 (HITRUST, FedRAMP, TISAX)
- •Customers regulated by specific supervisory bodies requiring tailored controls
F. Implementation and integration
- •Migration of more than 2,000 records from a legacy tool
- •Integrations beyond SAML, SCIM, REST API, and webhooks
- •Bespoke workflow, reporting, or BI connector requirements
"When a privacy team of this size buys software, they're buying two things: a platform and a partner. On Enterprise Custom, your partner is the White Label Consultancy team that builds the platform, not a reseller, not an outsourced helpdesk, and not a sales rep you'll never speak to again after signing."
What's different
Product and infrastructure
- ✓All Enterprise platform features
- ✓All six Domain Suites included by default (equivalent to Enterprise Complete), with negotiation room if a subset is genuinely not needed
- ✓Optional on-premise, dedicated cloud, or non-EU hosting
- ✓Custom SLA with service credits, up to 99.99% uptime
- ✓Priority on feature requests that benefit the customer's use case
Support and success model
24/7 technical support
1-hour P1 response target, named escalation contacts, direct line to on-call engineers for severity-1 incidents.
Named CSM
A dedicated Customer Success Manager from the White Label Consultancy success team: one face, one phone number, one place to escalate.
Named Technical Account Manager
A dedicated TAM for architecture, integrations, data migration, and platform extensions.
Executive sponsor
A named sponsor on the White Label Consultancy leadership team accountable for the overall relationship and commercial escalation.
White Label Consultancy domain bench
Scheduled access to White Label Consultancy's privacy, AI governance, cybersecurity, and ERM practitioners for substantive methodology help, not just product support.
…plus
Hypercare
A defined post-go-live hypercare window (typically 60-90 days) with daily standups in the first 4 weeks, tapering to weekly.
Tailored training
Bespoke training workshops for your DPO team, data stewards and administrators, in person or remote, in your languages where practical.
Quarterly Business Reviews
Formal QBR with usage metrics, regulatory horizon scanning, feature-request prioritisation, and a 90-day forward plan.
Custom contract terms
Reviewed with White Label Consultancy legal. Custom liability caps, indemnities, data-processing terms, and local-law governing-law provisions available.
Dedicated implementation plan
Scoped plan with milestones, acceptance criteria, named resources on both sides, and a clear RACI.
We don't leave until it works.
Switching to a new privacy platform is a bigger bet than signing a SaaS contract. The Pritect Success Guarantee exists because that bet should sit primarily with us, not with you. Six commitments, published, not negotiated.
1.Go-live or keep-going
If the platform is not live against the agreed acceptance criteria by the target date, the monthly subscription does not start billing until it is, and our implementation team continues to engage at no additional cost.
2.Defined acceptance criteria
Before implementation begins, we co-author a short Definition of Done, 6-10 criteria covering configuration, data import, SSO, reporting, training, and first regulatory artefact. The guarantee is measured against this, not a vague feeling.
3.60-day satisfaction window
For the first 60 days after go-live, exit with no cancellation fee and a pro-rata refund of any subscription paid if Pritect has not delivered against the Definition of Done.
4.Joint Success Plan with milestone acceptance
4-8 milestones across configuration, data migration, integration, training, and first-quarter regulatory deliverables. Invoicing against the implementation fee is staged against milestone acceptance; you don't pre-pay for work not yet accepted.
5.Extended hypercare until final acceptance
Hypercare runs from go-live until final acceptance of the Joint Success Plan: minimum 60 days, maximum 180 days at no additional cost. If acceptance isn't met by day 180, the engagement escalates to the executive sponsor for a joint remediation plan.
6.180-day satisfaction window
Extended from 60 days for Enterprise Custom. If Pritect hasn't delivered against the Joint Success Plan within that window, choose either continued hypercare at our cost until acceptance, or a pro-rata refund of subscription paid plus up to 50% of the implementation fee. You choose; we don't.
Supported by White Label Consultancy
Pritect is built and operated by White Label Consultancy, a working privacy and GRC practice. When your team has a question that's bigger than a support ticket (methodology, regulatory interpretation, group-structure design), the same team that built the platform is the team that answers.
Enterprise
Shared success pod, monthly domain-expert office hours, async Q&A on the customer portal, and the Training Hub, bundled in the platform price.
Enterprise Custom
A named CSM, a named Technical Account Manager, an executive sponsor, and a published number of practitioner-days per year from the White Label Consultancy domain bench.
How the conversation works
1. Tell us what applies
A short form with the triggers and your approximate volumes.
2. Get an indicative range
Within two business days: the ballpark, before you commit time to a deeper conversation.
3. Scope and sign
Once we both agree the ballpark works, we move into a scoped conversation, pilot, and contract.